Version 2026-07-22 · Effective July 22, 2026
These Terms of Service (“Terms”) are a binding legal agreement between you (“User,” “you,” or “your”) and the entity that operates the Regen AR service (“Regen AR,” “we,” “us,” or “our”). The operator is identified by its legal name on the applicable Order, checkout, receipt, or account billing record. These Terms govern your access to and use of the Regen AR platform, website, and related services (collectively, the “Services”). Any ordering document or plan-selection page that identifies fees or additional service terms is an “Order” and is incorporated into these Terms. By creating an account, affirmatively accepting these Terms, or using the Services after receiving legally sufficient notice, you accept these Terms. If you do not agree, do not use the Services.
If you use the Services for a company or other entity, “you” and “your” refer to that entity, and you represent that you have authority to bind it. These Terms apply only between Regen AR and the business using the Services. Your customers and other recipients of communications are not parties to these Terms.
Please review our Privacy Policy, which describes our personal-information practices. The Privacy Policy is a notice, not a separate contract, except for any data-processing commitments expressly stated in Section 13.
The Services are intended solely for lawful business use. You must be at least 18 years old, have the legal capacity to enter contracts, and use the Services only on behalf of a business entity that you are authorized to represent. The Services are not available to consumers for personal, family, or household purposes. By using the Services you represent and warrant that you meet these requirements. Unless we approve otherwise in writing, you must be organized or resident in the United States and use the Services only in the United States.
Regen AR is a software-as-a-service accounts receivable (“AR”) automation platform designed for landscaping and similar field-service businesses. The Services may include:
Features may vary by plan, location, and product stage. We may update, add, suspend, or remove features. We will provide reasonable advance notice when a material reduction to paid core functionality is reasonably within our control.
You must provide accurate, complete, and current registration information. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at hello@regenar.cc of any unauthorized access. We are not liable for losses caused by unauthorized use of your account that results from your failure to protect credentials. You are responsible for your authorized users and for promptly removing access when it is no longer appropriate.
You select or approve the recipients, timing, purpose, and content of communications sent or prepared through the Services. Regen AR acts on your instructions when it transmits a communication. As between you and Regen AR, you are responsible for those instructions and for the lawfulness of your communications. Nothing in these Terms determines how a regulator or court may allocate responsibility under applicable law.
By using the messaging features, you represent, warrant, and agree that:
We reserve the right to suspend or terminate your account if we have reason to believe messaging is being used unlawfully, abusively, or in violation of these Terms. Our controls, templates, or review do not constitute legal approval or transfer your compliance duties to us.
You agree that all communications sent through Regen AR will be professional, accurate, and lawful. You may use the Services only for bona fide invoices owed to your own business for goods or services actually provided. You may not use the Services to:
Regen AR provides software tools. We are not a licensed debt collection agency, credit reporting bureau, law firm, accounting firm, or tax adviser. Third-party providers process payments as described in Section 8. Nothing in the Services constitutes legal, financial, accounting, tax, credit, or debt-collection advice. No description in these Terms determines whether you, Regen AR, Stripe, or another person has a particular legal status under applicable law. You are responsible for obtaining professional advice and for complying with laws applicable to your business, invoices, payment terms, communications, and collection activities.
Payment processing on the Regen AR platform is provided by Stripe, Inc. and its affiliates through Stripe Connect. Regen AR provides the platform interface and does not itself provide regulated payment-processing services. By using payment features, you must maintain an eligible Stripe connected account and agree to Stripe’s Connected Account Agreement, Stripe’s Services Agreement, and applicable payment-method rules. If those terms conflict with these Terms regarding Stripe’s services, Stripe’s terms govern your relationship with Stripe.
Merchant of Record. The Stripe charge configuration determines whether Regen AR or your connected account is identified as the business or merchant of record for payment processing. The applicable checkout, confirmation, receipt, and statement descriptor must identify that party consistently. Regardless of the payment configuration, you remain the seller or service provider for the underlying goods or services, and nothing in the payment flow transfers your customer-service, refund, invoice, tax, or legal obligations to Regen AR except to the extent applicable law expressly provides otherwise.
Customer Payment Fees. A card surcharge, convenience fee, or similar customer-facing charge may be used only where it is lawful, permitted by payment-method rules, accurately disclosed before payment, and authorized by your customer agreement. You may not impose a surcharge on a debit card, prepaid card, or other payment method for which surcharging is prohibited. A credit card surcharge must not exceed the lower of your actual cost of acceptance, the applicable payment-network cap, or any cap imposed by law, and you must satisfy all registration, notice, price-display, receipt, and other disclosure rules. You may not avoid a surcharge rule merely by calling the charge a “convenience fee,” “service fee,” or another name. We may limit or disable such charges by payment method or location. You are responsible for providing accurate information needed to determine whether a charge is permitted. Availability of a feature is not a representation that its use is lawful for a particular transaction.
Payment Plans. If you enable an installment or recurring-payment feature, you – not Regen AR – offer the payment terms to your customer and remain responsible for determining whether you are extending consumer credit or must comply with lending, retail-installment, usury, disclosure, licensing, servicing, cancellation, or similar laws. Before enrollment, you must provide the customer a clear, retainable agreement identifying the creditor and invoice; each payment amount and due date; the total of payments; all interest, fees, default consequences, cancellation and refund terms; and the recurring-charge authorization. You must obtain and retain the customer’s separate affirmative authorization and provide a copy. Unless Regen AR expressly enables a different configuration after legal review, you may offer only zero-interest, no-fee plans of no more than four installments. Regen AR does not lend money or purchase receivables through this feature.
Performance Fees. Regen AR charges a performance fee calculated as a percentage of amounts collected from your clients through the Services (“Collected Amounts”). The applicable rate depends on your subscription tier. “Collected Amount” means the net amount actually received from a client through the Regen AR payment portal, excluding chargebacks, refunds, and reversals. If a collected amount is subsequently reversed, you are responsible for returning the corresponding portion of performance fees already paid. Fees are exclusive of Stripe fees, customer refunds, disputes, chargebacks, and taxes unless an Order expressly states otherwise.
Subscription Tiers. The base tier has no monthly subscription fee; you pay only performance fees. Paid subscription tiers are billed in advance on a monthly or annual basis. Subscription fees are non-refundable except as required by law. Upgrading takes effect immediately; downgrades take effect at the end of the current billing period. You authorize us and Stripe to collect amounts due using your connected account balance, payment method, transfer reversals, or offset against amounts payable to you, as permitted by law and the Stripe agreements. Past-due amounts may accrue the lesser of 1.5% per month or the maximum lawful rate, plus reasonable collection costs.
Fee Changes. We may change our fee structure with at least 30 days’ written notice. Continued use of the Services after a fee change constitutes acceptance of the new fees.
Your Business Taxes. You are solely responsible for determining, collecting, withholding, reporting, filing, and paying all taxes, duties, assessments, and governmental charges arising from or relating to your business, invoices, goods or services, customer payments, and amounts collected through the Services, including applicable sales, use, excise, income, franchise, gross-receipts, payroll, and similar taxes. Regen AR does not calculate or remit those taxes for you unless an Order expressly states otherwise.
Taxes on the Services. Fees are exclusive of taxes imposed on the Services or your purchase of them, other than taxes based on Regen AR’s net income. You will pay such taxes when we are required to charge them. If you claim an exemption, you must provide valid documentation before the charge is due.
Tax Information Reporting. You will provide a correct legal name, address, taxpayer identification number, and other information needed for tax reporting. Stripe or Regen AR may withhold amounts or file and furnish information returns when required by law. Receipt or non-receipt of a tax form does not determine whether an amount is taxable, and use of Stripe does not guarantee that Stripe will satisfy any reporting obligation that applies to you or Regen AR.
Tax information returns and processor reports may show gross payment volume without reductions for platform fees, processing fees, credits, refunds, or chargebacks. You are responsible for reconciling those reports to your books and tax filings and for obtaining advice about your particular facts.
Promotions and Referrals. Promotional rates, referral credits, and similar incentives are subject to any additional terms presented with the offer, have no cash value unless stated otherwise, and may not be obtained through fraud, self-referral, or duplicate accounts. If you publicly recommend or endorse Regen AR in connection with an incentive, you must clearly disclose that material connection near the endorsement. You are responsible for taxes, if any, arising from an incentive you receive.
Certain features of the Services use artificial intelligence or automated systems to generate analyses, summaries, suggested messaging, prioritization, forecasts, or reports (“AI Outputs”). You acknowledge and agree that:
Regen AR provides tools intended to help you organize, analyze, and follow up on unpaid invoices. We do not guarantee that any invoice will be paid, that any client will respond, that any payment will be collected, or that use of the Services will improve your cash flow, reduce your days sales outstanding, increase your revenue, or produce any specific financial outcome.
Any case studies, success stories, recovery estimates, or AI-generated analyses provided by Regen AR are based on industry benchmarks and illustrative examples. They do not represent guarantees of specific results. Individual results will vary based on client type, invoice aging, follow-up consistency, and other factors outside Regen AR's control.
Regen AR may publish educational, marketing, blog, sales, or nurture content that includes fictionalized, composite, or illustrative scenarios. Unless a piece of content is expressly identified as a real customer testimonial or case study, it is not a statement by an actual customer, does not describe a specific customer’s experience, and should not be understood as evidence of typical results. Names, facts, industries, invoice amounts, timelines, and outcomes may be changed, combined, or created for explanatory purposes. Any real testimonials or case studies will be identified as such and remain subject to Section 11 (No Guarantees / Results Disclaimer).
Your Data. You retain ownership of all invoice data, client contact information, and other data you upload to the Services (“Your Data”). You grant Regen AR a limited, non-exclusive license to host, copy, use, process, store, and transmit Your Data only as needed to provide, secure, support, and maintain the Services; comply with law; and as otherwise described in the Privacy Policy. We will not sell Your Data or your clients’ data.
Data Accuracy. You represent and warrant that Your Data is accurate, lawfully obtained, and that you have all necessary rights to provide it to us. You are solely responsible for the content, accuracy, and legality of Your Data.
Privacy Roles. For personal information relating to your customers, you determine why and how the information is used, and Regen AR processes it on your behalf to provide the Services. You are responsible for providing legally required privacy notices, honoring individual rights, limiting the data you submit to what is necessary, and ensuring that your instructions comply with law.
To the extent Regen AR is a “service provider,” “contractor,” or “processor” under applicable privacy law, the limited and specified purposes of processing are to host and organize customer and invoice data; send the communications you configure; facilitate payments; provide support, security, analytics, and service functionality; and comply with law. Regen AR will not sell or share that personal information, retain, use, or disclose it outside those purposes or the parties’ direct business relationship, or combine it with personal information from other sources except as law permits. We will require subprocessors to protect it under written terms, reasonably assist you with legally required individual requests, notify you if we determine we can no longer meet these obligations, and allow reasonable and appropriate steps to verify and remediate our compliant use. If another applicable law requires additional data-processing terms, the parties will enter those terms before the additional regulated processing begins.
Processing Details. The subject matter of processing is Your Data submitted to or generated through the Services. The processing continues for the term of your account and the limited deletion, backup, legal-hold, and record-retention periods described in the Privacy Policy. Its nature includes collection, organization, storage, retrieval, transmission, calculation, communication, security monitoring, support, deletion, and other operations needed for the limited purposes above. Personal information may relate to your authorized users, customers, invoice contacts, payers, and communication recipients and may include identifiers, business contact information, invoice and transaction details, communication content and events, support information, and device or diagnostic data. You retain all rights and obligations of the controller or business, including the right to give lawful documented instructions consistent with these Terms.
Processor Assistance and Subprocessors. Each person authorized to process Your Data will be subject to confidentiality. Taking into account the nature of processing and information available to us, we will reasonably assist with individual-rights requests, data-protection assessments, security obligations, and legally required breach notifications. We will notify you without undue delay after confirming a security incident involving Your Data when notice is required by applicable law or our processor obligations. We may use subprocessors under written terms that provide materially equivalent data-protection obligations and will provide a reasonable opportunity to object to a new subprocessor on legitimate data-protection grounds where required by law. If the parties cannot reasonably resolve an objection, either party may terminate the affected feature.
Return, Deletion, and Review. At your written request or when the Services end, we will return or delete Your Data as described in the Privacy Policy, unless law requires retention. On reasonable request, we will make available information needed to demonstrate compliance with these processor commitments and will cooperate with a reasonable assessment by you or a qualified independent assessor. Assessments must protect other customers and our confidential information, avoid unreasonable disruption, and use existing independent reports before requiring additional testing. The parties will execute a more specific data processing addendum when applicable law, the sensitivity of processing, or an Order requires one.
Security. We will maintain reasonable administrative, technical, and organizational safeguards designed to protect Your Data. You are responsible for configuring the Services appropriately, managing user access, and using reasonable security practices on your own systems. No system is completely secure, and we do not guarantee that unauthorized access will never occur.
Data Deletion. Upon account termination, we will return or delete Your Data in accordance with our Privacy Policy. We may retain records for tax, accounting, security, compliance, dispute, legal-hold, and backup purposes to the extent described in that Policy and permitted or required by law.
Each party agrees to keep confidential the other’s non-public business information disclosed in connection with these Terms. This obligation does not apply to information that is publicly available through no breach, already known without a duty of confidentiality, rightfully received from another source, independently developed, or required to be disclosed by law. A party compelled to disclose confidential information will give advance notice when legally permitted and disclose only what is required.
All rights, title, and interest in the Services – including software, designs, trademarks, and documentation – are owned by Regen AR or our licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes only. You may not copy, modify, distribute, sell, sublicense, reverse-engineer, or create derivative works of the Services.
If you provide feedback, suggestions, or ideas about the Services, you grant Regen AR a royalty-free, worldwide, irrevocable license to use that feedback without restriction or compensation to you.
You may not use the Services to:
We strive to maintain high availability but do not guarantee uninterrupted or error-free operation. The Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss or damage caused by downtime.
The Services rely on third parties, including Stripe, Supabase, Resend, Vercel, and other providers identified in our Privacy Policy. Their services may be governed by separate terms and may change or become unavailable. We are not responsible for a third-party service except to the extent its acts or omissions are legally attributable to us and cannot lawfully be disclaimed.
By You. You may cancel your account at any time through your account settings, if that option is available, or by contacting us. Cancellation takes effect at the end of your current billing period for paid subscriptions. Except where law requires otherwise, prepaid fees are non-refundable, and cancellation does not relieve you of fees, reversals, taxes, or other amounts accrued before termination.
By Us. We may suspend or terminate your access immediately, with or without notice, if: (a) you breach these Terms; (b) we determine your use poses legal, regulatory, reputational, or security risk; (c) your account or amounts due are past due; (d) a third-party provider suspends necessary services; (e) required by law; or (f) we cease to offer the Services. When reasonably practicable, we will give notice and an opportunity to cure a remediable breach before termination, but no cure period is required for unlawful use, security threats, fraud, or urgent third-party or regulatory action.
Upon termination, your right to use the Services ends. Data will be handled under the Privacy Policy, but you should export needed records before cancellation. Sections 5 through 9, 11 through 16, and 18 through 25, and any provision that by its nature should survive, will survive termination.
The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability. Regen AR does not warrant that the Services will be error-free, secure, or meet your requirements. No advice or information obtained from Regen AR creates any warranty not expressly stated in these Terms.
To the maximum extent permitted by law, Regen AR, its officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages – including loss of profits, revenue, data, goodwill, or business opportunity – arising out of or related to these Terms or the Services, even if advised of the possibility of such damages. This exclusion includes losses resulting from communications, payment delays, failed collections, tax reporting, customer claims, third-party services, unauthorized access, or decisions based on AI Outputs.
In no event will Regen AR’s total aggregate liability to you exceed the greater of (a) the total fees you paid to Regen AR in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00). The limitations in this Section apply in the aggregate, regardless of the theory of liability, and even if a limited remedy fails of its essential purpose.
Some jurisdictions do not allow certain limitations of liability; in such cases, our liability is limited to the maximum extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless Regen AR and its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) Your Data; (c) your violation of these Terms or applicable law; (d) your communications with your clients; (e) any claim by a recipient of your messages that your messages violated CAN-SPAM, TCPA, FDCPA, or other applicable law; or (f) an underlying invoice, customer payment, surcharge, refund, reversal, chargeback, dispute, tax, or regulatory claim related to your business or transactions.
We will promptly notify you of an indemnified claim, except that a delay relieves you only to the extent it materially prejudices your defense. You may control the defense with counsel reasonably acceptable to us. We may participate at our own expense. You may not settle a claim in a manner that admits fault by, imposes obligations on, or fails to fully release an indemnified party without our prior written consent, which will not be unreasonably withheld.
Informal Resolution. Before filing any formal claim, you agree to contact us at hello@regenar.cc and give us 30 days to attempt to resolve the dispute informally.
Binding Arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect. The Federal Arbitration Act governs this Section. The arbitration will be conducted in English by one arbitrator, seated in Wilmington, Delaware, and may be conducted remotely if the arbitrator permits. The arbitrator may award any individual remedy available in court, must apply these Terms, and must issue a reasoned written decision. Judgment on the award may be entered in any court of competent jurisdiction. AAA fees will be allocated under its rules.
No Class Actions. You and Regen AR each waive the right to a jury trial and to participate in any class action, class-wide arbitration, or representative proceeding. You may only bring claims in your individual capacity.
Exceptions. Either party may bring an individual action in a court of competent jurisdiction for injunctive relief to protect intellectual property, confidential information, or system security, or may bring an eligible claim in small-claims court.
These Terms are governed by Delaware law, without regard to its conflict-of-law rules, except that the Federal Arbitration Act governs Section 22. To the extent a dispute is not subject to arbitration, each party consents to exclusive jurisdiction and venue in the state and federal courts located in New Castle County, Delaware, and waives any objection based on inconvenient forum.
We may update these Terms from time to time. We will provide notice of materially adverse changes by email or a prominent notice in the Services at least 30 days before they take effect. We may make changes effective sooner when reasonably necessary to comply with law, address an urgent security issue, or reflect a change required by a third-party provider. Changes apply prospectively and do not alter the rules governing a dispute of which either party had written notice before the change. We will request fresh affirmative acceptance when required by law or when we reasonably determine a change – such as a material change to dispute-resolution terms – should not rely on continued use alone. In other cases, your continued use after legally sufficient notice and the effective date constitutes acceptance. If you do not agree, you must stop using the Services before that date.
Questions about these Terms? Email us at hello@regenar.cc.